Agent/ Merchant Account Opening & KYC Team (JA/ SA)

Department: Digital Banking Department

Responsibilities:
-Data Entry, Agent and Merchant account opening, Checking and providing approval of KYC edition.
-Understanding and implementation of KYC Standards, guidelines, policies and procedures.
-Solving issues relating to edit Customer/ Agent/ Merchant information.
-Monitoring KYC regulations and daily reporting to team lead.
-Resolving KYC issues from call center.
-Managing all day to day operations as directed by team Leader.
-Preparing weekly reports and analyze available data.
-Submitting timely reports and prepare presentations/ proposals as assigned.
-Discussing and close partnership with Customer/ Agent/ Merchant Acquisition, product team to meet KYC requirement UAT Testing related to KYC.
-Compliance process as per guideline from Compliance team and Legal Team.
-Organize and Schedule overtime in advance.
-Attending weekly team progress meeting.

Education:
-Any Graduated